By registering on 92 dadu, you confirm that you have read and understood this Privacy Policy. If anything here is unclear, please contact our support team before providing any personal data.
01Who We Are
92 dadu ("the Platform," "we," "us," "our") is an online gaming and sports betting platform accessible at 92dadu.bio, designed specifically for players in Pakistan. We are the data controller for all personal information collected through the 92 dadu website and its associated services.
This Privacy Policy explains how 92 dadu handles personal data in connection with account registration, gaming activity, financial transactions, customer support, and marketing communications. It applies to all current and former registered players and to visitors who browse the platform without registering.
Our contact email for all privacy-related queries and requests is: support@92dadu.bio
02What Personal Data We Collect
92 dadu collects only the data that is necessary to operate a safe, compliant, and personalised gaming experience. The categories of personal data we collect are:
| Category | Examples | Required? |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, passport number | Yes — for KYC |
| Contact Data | Mobile number, email address, city of residence | Yes — for account |
| Financial Data | Easypaisa / JazzCash wallet reference, bank account details (IBFT), card last four digits | Yes — for payments |
| Transaction Data | Deposit amounts, withdrawal amounts, bet history, game history, bonus usage | Yes — for records |
| Technical Data | IP address, device type, browser, operating system, session timestamps | Automatic |
| Usage Data | Pages visited, games played, features used, time on platform | Automatic |
| Communications Data | Live chat transcripts, support emails, complaint records | When contacting us |
| Marketing Preferences | Email/SMS opt-in status, preferred communication channel | Where consent given |
We do not collect: Sensitive personal data such as religious beliefs, ethnicity, political views, or biometric data. We do not require or store full card numbers — payment processing is handled by certified third-party payment processors.
92 dadu protects the personal data of every Pakistani player — from Gwadar to Gilgit-Baltistan.
03How We Collect Your Data
92 dadu collects personal data through several channels:
- Registration form: When you create your 92 dadu account, you provide your name, date of birth, mobile number, and email address directly.
- Identity verification (KYC): When we request identity documents — CNIC, passport, proof of address — you upload these directly through your account dashboard.
- Deposits and withdrawals: When you make a payment, transaction data including the payment method reference and amount is captured and linked to your account.
- Platform activity: Your bets, game sessions, stakes, wins, and losses are automatically recorded as part of the account and transaction ledger.
- Device and browser data: Our servers automatically log technical data including your IP address, device type, browser version, and session timing when you visit or use the platform.
- Cookies and tracking technologies: We use first-party cookies and similar technologies to maintain your logged-in session, remember preferences, and analyse platform usage. See Section 07 for full cookie details.
- Customer support interactions: When you contact 92 dadu via live chat or email, the content of those communications is stored to enable resolution and maintain a support record.
04Why We Use Your Data
Every piece of data 92 dadu collects has a specific, documented purpose. We do not collect data speculatively or "just in case." The primary purposes are:
- Account operation: To create, maintain, and secure your 92 dadu account, verify your identity, and process your deposits and withdrawals in PKR.
- Gaming and betting services: To allow you to access and use all games and betting markets, settle bets correctly, apply bonuses, and maintain a complete transaction history.
- Legal compliance (KYC / AML): To verify your identity and age, detect and prevent fraud and money laundering, and comply with applicable regulatory obligations. This is a legal requirement, not a discretionary choice.
- Responsible gaming: To monitor gaming patterns for signs of problem gambling, enforce deposit limits and self-exclusions, and provide responsible gaming interventions where appropriate.
- Customer support: To respond to your queries, resolve complaints, and maintain a record of support interactions for quality and accountability purposes.
- Platform improvement: To analyse aggregate usage data (anonymised where possible) to improve the performance, usability, and content of 92 dadu.
- Marketing: To send you relevant promotional offers and updates where you have given explicit consent to receive them. See Section 11 for how to manage marketing preferences.
- Security: To detect, investigate, and prevent fraudulent activity, unauthorised account access, and abuse of the platform's systems.
All PKR transactions on 92 dadu are processed securely and recorded in compliance with data protection standards.
05Legal Basis for Processing
For each purpose we process your data, 92 dadu relies on one of the following legal bases:
- Contract performance: Processing necessary to fulfil our obligations to you as a registered player — running your account, processing payments, settling bets. Without this data, we cannot provide the service.
- Legal obligation: Processing required by law — specifically identity verification (KYC), age verification, transaction monitoring for anti-money laundering (AML) compliance, and record-keeping obligations.
- Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and aggregate analytics, where these interests do not override your fundamental rights.
- Consent: Processing for direct marketing communications, where you have explicitly opted in. You may withdraw consent at any time without affecting your account or access to the platform.
06Who We Share Your Data With
92 dadu does not sell your personal data to any third party. We share data only where necessary with the following categories of recipients, all of whom are bound by confidentiality obligations and appropriate data protection agreements:
- Payment processors: Easypaisa, JazzCash, NayaPay, SadaPay, IBFT payment networks, and Visa/Mastercard acquiring banks — to process your deposits and withdrawals. These processors receive only the minimum data required for the transaction.
- Identity verification providers: Third-party KYC service providers who assist with document verification. These providers process your identity documents strictly for verification purposes and do not retain them beyond the verification window.
- Game software providers: Licensed game suppliers whose software powers games on the 92 dadu lobby. Game providers may receive anonymised session data for RNG certification and game performance auditing.
- Customer support technology: Secure live chat and ticketing platform providers who host the infrastructure for our support communications. All support data is hosted under confidentiality agreements.
- Legal and regulatory authorities: Where required by law or court order, 92 dadu will disclose data to competent authorities including law enforcement agencies. We will notify you of any such disclosure unless legally prohibited from doing so.
- Fraud prevention services: Third-party fraud and risk management services that help identify and prevent suspicious activity on the platform. Data shared with these services is used solely for security purposes.
No international transfers beyond operational necessity: 92 dadu processes and stores data in secure environments consistent with the sensitivity of the data involved. Where any data processing involves a third party outside Pakistan, we ensure appropriate contractual protections are in place.
07Cookies & Tracking Technologies
92 dadu uses cookies and similar browser-based technologies to make the platform function correctly and to understand how players use it. Here is a breakdown of the types we use:
- Essential cookies: Required for the platform to function. These maintain your logged-in session, remember your account preferences (such as odds format), and ensure security tokens are correctly applied. These cannot be disabled without breaking core functionality.
- Performance cookies: Collect anonymised data about how players navigate the platform — which pages are visited most, where errors occur, and how loading times vary by device. This data is used exclusively to improve the platform and is not linked to individual identities.
- Functional cookies: Remember optional preferences such as language settings and game lobby filters across sessions.
- Marketing cookies (with consent only): Where you have consented to receive personalised promotional communications, we may use cookies to understand which promotions are relevant to your playing habits. These are strictly opt-in.
You can manage cookie preferences through your browser settings. Blocking essential cookies will impair your ability to use 92 dadu. Blocking non-essential cookies will not affect your ability to play or bet but may reduce the relevance of any communications you receive from us.
Whether you play from Hunza or Hyderabad, 92 dadu's data protection standards apply equally to every account.
08How Long We Keep Your Data
92 dadu retains personal data only for as long as necessary for the purpose it was collected, subject to any legal obligations that require longer retention. Our general retention schedule is:
- Account and identity data: Retained for the lifetime of your account plus a minimum of 5 years after account closure, in line with financial record-keeping requirements.
- Transaction and gaming history: Retained for 7 years from the date of each transaction to comply with financial audit and anti-money laundering obligations.
- KYC documents: Retained for 5 years from the date of verification or account closure, whichever is later.
- Customer support communications: Retained for 3 years from the date of the interaction.
- Marketing preference records: Retained for the lifetime of your account plus 2 years, to provide evidence of consent history and honour opt-out requests.
- Technical / log data: Retained for 12 months on a rolling basis for security and fraud detection purposes.
When the retention period expires, data is securely deleted or anonymised so it can no longer be associated with an individual. You may request early deletion of certain data categories — see Section 10 (Your Rights) for how to do this, subject to any overriding legal obligations.
09How We Protect Your Data
92 dadu applies technical and organisational security measures proportionate to the sensitivity of the data held. The key protections in place are:
- TLS encryption in transit: All data transmitted between your device and 92 dadu's servers is encrypted using Transport Layer Security (TLS), the same standard used by online banking platforms.
- Encryption at rest: Sensitive data fields — including identity document data, financial records, and password hashes — are encrypted in our databases. Plain-text passwords are never stored.
- Access controls: Staff access to player personal data is restricted on a need-to-know basis. Privileged access to production systems requires multi-factor authentication and is logged and audited.
- Fraud and intrusion monitoring: Our security systems monitor for unusual account access patterns, suspicious login attempts, and anomalous transaction behaviour on a continuous basis.
- Third-party security auditing: 92 dadu engages third-party security specialists to conduct periodic penetration testing and vulnerability assessments of our platform infrastructure.
- Data breach response: In the event of a personal data breach that is likely to result in risk to player rights, 92 dadu will notify affected players without undue delay and take immediate steps to contain and remediate the breach.
Your role in security: No security system is infallible. Keep your 92 dadu password unique and confidential, enable any available two-factor authentication, and never share your login credentials. Report suspected unauthorised access to your account to support immediately.
10Your Data Rights
As a 92 dadu player, you have the following rights over your personal data. To exercise any of these rights, contact our support team at support@92dadu.bio with your account details and the specific right you wish to exercise. We will respond within 30 days.
Right of Access
Request a copy of all personal data 92 dadu holds about you. We will provide this in a clear, readable format — free of charge for the first request in any 12-month period.
Right to Rectification
Request correction of any personal data that is inaccurate or incomplete. You can update most contact details directly through your account settings; for identity data corrections, contact support.
Right to Erasure
Request deletion of your personal data where it is no longer necessary for the purpose it was collected and no legal obligation requires retention. Note that financial transaction records are subject to mandatory minimum retention periods.
Right to Restrict Processing
Request that we pause processing of your data in certain circumstances — for example, while a data accuracy dispute is being resolved — without requiring full deletion.
Right to Data Portability
Receive a copy of the personal data you have provided to 92 dadu in a structured, machine-readable format (CSV or JSON), which you can transfer to another service if you choose.
Right to Object
Object to processing of your data for direct marketing purposes at any time — no reason needed. You may also object to processing based on legitimate interests, where your rights override those interests.
11Marketing Communications
92 dadu will only send you promotional emails, SMS messages, or in-app notifications about bonuses, new games, and special offers if you have explicitly opted in to receive them during registration or at a later stage through your account settings.
You can unsubscribe from marketing communications at any time by:
- Clicking the unsubscribe link included in every marketing email.
- Updating your communication preferences in the "Notifications" section of your account settings.
- Contacting support at support@92dadu.bio and requesting removal from all marketing lists.
Opting out of marketing communications will not affect your account, your ability to play or bet, or your access to the platform in any way. You will continue to receive essential transactional communications — such as deposit confirmations, withdrawal notifications, and important account security alerts — as these are not marketing and cannot be opted out of.
Self-excluded players: If you have activated self-exclusion on 92 dadu, all marketing communications to your account are automatically suspended immediately. If you receive a marketing message after self-excluding, please notify us so we can investigate and correct the error promptly.
12Minors and Under-18 Protection
92 dadu is strictly an 18+ platform. We do not knowingly collect personal data from individuals under the age of 18. All registration processes include an age declaration, and accounts are subject to identity verification that confirms date of birth.
If we become aware that a registered account belongs to a person under 18 years of age, we will:
- Immediately suspend the account and prevent any further gaming or financial activity.
- Reverse any deposits made and return funds to the payment source where technically possible.
- Permanently delete all personal data associated with the under-age account from our systems within 30 days of discovery.
If you believe a minor has registered on 92 dadu, please contact us immediately at support@92dadu.bio so we can act without delay.
13Changes to This Privacy Policy
92 dadu may update this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or platform developments. When material changes are made, we will notify registered players by email or through a prominent notice on the platform at least 7 days before the change takes effect.
For non-material clarifications or corrections, we may update the policy with immediate effect and update the "last updated" date shown at the top of this page. We recommend bookmarking this page and reviewing it periodically, particularly before making a significant deposit or sharing additional personal information with us.
Your continued use of 92 dadu after a policy update constitutes your acknowledgement of the revised version. If you have a concern about a specific change, you are welcome to contact our support team or submit a formal privacy query before the change takes effect.
14Contact Us & Complaints
If you have a question about this Privacy Policy, want to exercise a data right, or have a concern about how 92 dadu has handled your personal data, please contact us:
- Email: support@92dadu.bio
- Live chat: Available from your logged-in account dashboard, 24 hours a day
- Subject line: Mark your email "Privacy Request" or "Data Complaint" so it reaches the right team promptly
We aim to acknowledge all privacy-related contacts within 48 hours and resolve requests within 30 calendar days. For complex requests involving large data volumes, we may extend this to 60 days with notice to you.
If you are not satisfied with our response to your privacy concern, you have the right to escalate the matter to the relevant data protection authority in your jurisdiction. 92 dadu takes all privacy complaints seriously and will co-operate fully with any regulatory investigation.